Microsoft Dynamics 365 Marketing
Create personalized contact histories
Deliver content for personalized customer contact journeys via the right channels right moment
Advantages of Microsoft Dynamics 365 Marketing
Dynamics 365 Marketing
Functions in detail
Customer interaction in real time
With an in-depth understanding of the customer, you can initiate personalized contact progressions that are triggered by customer interactions. Take advantage of built-in event triggers, or create your own triggers.
Reach customers through digital channels and face-to-face interactions in marketing, sales, and service. Reach out to them on their preferred channels with AI-driven recommendations.
Attract customers and gain loyalty
Create customized contact trajectories based on customer triggered demographics and behaviors, and orchestrate marketing, commerce, sales, and service experiences.<